FAQ's

Currently, we are only able to ship within Canada
We accept payments from Mastercard, Visa and Shop Pay. We also accept payments from Digital Gift Cards purchased from and for our online shop. (note: physical gift cards cannot be used for purchasing online)
We have a $20 flat rate through Standard Canada Post
Please note: due to the high cost of shipping to the Northwest Territories, Nunavut, and the Yukon Territories the base shipping rate is $25 flat rate through Standard Canada Post.
Yes, we are happy to be able to provide free shipping for all orders over $150
Generally, your order will ship or be ready for pick-up within 2-4 business days of being placed. If your order is being sent by Canada Post, you will receive an email of when it has shipped, as well a tracking number. If your order is placed for pick-up, you will be notified by email when it is ready for you in-store.

We do not sell our fashion online. You can come shop our wide selection of fashion in-person at our brick and mortar location of 523 Fisgard St, Victoria, BC.
Our online shop is only a portion of the items we carry in-store. If you are looking for a specific item you can GET IN TOUCH or you can shop our full collection in-store at 523 Fisgard St, Victoria, BC.
Yes, we sell two types of gifts cards.
1) We sell a physical gift card that is ONLY for purchases in-store. This will be a physical gift card and can only be used in-person at our brick and mortar location of 523 Fisgard St, Victoria, BC
2) The other option we sell is a digital gift card that is ONLY for purchasing products from our website. This will be a digital gift card code sent by email and it can only be used for purchasing items from our website and it CANNOT be used in-store.
Yes, you can purchase a gift card as a gift.
- If you are buying a physical gift card for the recipient to shop in-store, we can send it by mail. Note: it will go to the address listed when checking out or if you want it sent to a different address add a note to your cart with those details. We can also have it kept in-store and either you or your recipient can come and collect it at the store. If your recipient will be the one coming in to pick it up, you can add a note to your cart with their name so we can label it, otherwise it will be labelled with the name used when purchasing. This is a great option for recipients who live in Victoria or can come visit the store in-person. It’s also a handy option for folks who live elsewhere but their recipient is a local.
- If you are buying a digital gift card for your recipient to buy products online, the gift card code will be sent to the email used when checking out. After you receive this code all you have to do is simply forward that email to your recipient.
We're always interested to hear from other small businesses. If you are inquiring about becoming a supplier, please email the store owner, Janet at fantan_admin@shaw.ca